1. Home
  2. Privacy Policy
Last Updated: January 2026

Game Haji Privacy Policy — our commitment to protecting your information

This page clearly explains how your personal information, payment data, and account activity are collected, stored, and used. Protecting your privacy is our top priority at Game Haji.

Register Log In
TLS 1.3
Encryption Technology
0%
Never Sold to Third Parties
GDPR
Consistent Policy
24/7
Data Security Monitoring
Fully Encrypted Connection
Secure Data Storage
Personal information is kept confidential
Right to Request Data Deletion

Core Privacy Principles

How Game Haji protects your information

Respecting your privacy at every step is our core commitment.

Only necessary information is collected

Game Haji only collects information that is genuinely necessary to provide our services. No unnecessary data is collected.

Maximum Encryption Technology

All data is secured with TLS 1.3 encryption. Every connection from your browser to our servers is fully protected.

Sale to third parties is prohibited

We never sell or share your personal information with third parties for commercial purposes — that is an absolute commitment.

Right to Update & Correct Your Information

You can update any details on your account at any time. Requests to correct inaccurate information will be acted on promptly.

Right to Erasure

After closing your account, you may request that your data be deleted. Where there is no legal obligation to retain it, your request will be fulfilled within the designated timeframe.

You are notified directly of any policy changes

If there are any significant changes to the Privacy Policy, you will be notified directly at your registered email — no hidden surprises.

Table of Contents
  1. What Information We Collect
  2. How We Collect Information
  3. Purpose of Data Use
  4. Sharing with Third Parties
  5. Cookies & Tracking
  6. Data Retention & Periods
  7. Your Rights
  8. Security Measures
  9. Minor Protection
  10. Contact & Complaints

1. What Information We Collect

Game Haji collects the following types of information from you. The purpose behind each is clear and justified:

Data Type Example Mandatory
Identity Information Full name, date of birth, NID number Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number, transaction history Yes
Technical information IP address, device type, browser Automatic
Gaming Activity Game history, betting records Automatic

2. How We Collect Information

Game Haji collects information in several ways — with full transparency at every step:

  • Provided directly by you: Information you provide directly — through registration forms, KYC verification, payment forms, or when contacting support.
  • Automatically collected: Technical information is automatically recorded via cookies and log files while you use the platform.
  • From third parties: Necessary information may be obtained from identity verification services or payment processors — strictly for verification purposes.

Good to know: Game Haji never accesses your microphone, camera, or location without your explicit permission.

3. How We Use Your Information

Your information is used only for the purposes listed below — nothing more:

  • Creating and managing accounts and ensuring account security.
  • Processing payments and verifying transaction security.
  • Detecting and preventing fraud.
  • To meet legal obligations (such as anti-money laundering requirements).
  • Analysed to improve service quality (on an anonymised basis).
  • Providing customer support and resolving issues.
  • Sending you promotional content with your consent.

4. Sharing Information with Third Parties

Game Haji does not sell your personal information. However, limited data may be shared in the following circumstances:

  • Payment Processors: bKash, Upay, or Nagad — only the information necessary to complete your transaction.
  • Identity verification services: NID information may be shared with third-party verification agencies as part of the KYC process.
  • Legal Authorities: Disclosing information in response to a court order or government request is a legal obligation.
  • Security specialists: Limited information to assist with fraud investigations.

Your information is never shared for marketing, advertising, or any other commercial purpose beyond what is stated.

5. Cookies & Tracking Technologies

Game Haji uses cookies on its website. Different types of cookies serve different purposes:

Essential Cookies

Essential for maintaining login sessions, security verification, and core platform operations. These cannot be disabled.

Functionality Cookies

Used to remember your preferences (language, theme). These are optional — disabling them will not affect core functionality.

Analytics Cookies

Used to understand website usage — fully anonymised. No personal identity is tracked.

You can manage your cookie preferences at any time through your browser settings.

6. Data Retention & Periods

Game Haji does not retain your data beyond the following periods:

  • Account Information: For as long as your account is active, and up to 5 years after closure (as required by law).
  • Transaction records: Up to 7 years, as required by financial regulatory law.
  • Gaming history: Up to 3 years after account closure.
  • Support Conversations: 2 years after the issue is resolved.
  • Log files: Typically 90 days.

Once the retention period expires, data is securely deleted or anonymized.

7. Your Rights

You have important rights regarding your data. Game Haji fully respects these rights:

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate information at any time.

Right to Erasure

Where there is no legal obligation to retain your data, you may request that it be deleted.

Data Portability

You may request a copy of your data, which will be provided in a readable format.

Opt Out of Marketing

You may opt out of promotional emails or messages at any time.

Right to restrict processing

In certain cases, you can request that the use of your information be restricted.

To exercise your rights: [email protected] Send an email to the address provided. We typically respond within 30 business days.

8. Security Measures

Game Haji has implemented multiple technical and organizational measures to protect your information:

  • All data transfers are encrypted using TLS 1.3 protocol.
  • All sensitive data stored on our servers is protected with AES-256 encryption.
  • An automated system is in place to detect and block suspicious activity.
  • Regular security audits and penetration testing are conducted.
  • Employee access to data is strictly controlled — only authorized personnel can view specific information.
  • In the event of a data breach, affected users will be notified within 72 hours.

Please keep in mind — no one can guarantee 100% security on the internet. Do your part by keeping your password strong and never sharing it with anyone.

9. Minor Protection

Game Haji's services are intended for users aged 18 and above only. Collecting personal information from minors is strictly against our policy.

  • Age is verified at the time of registration.
  • If a minor is identified, all associated data is immediately deleted and the account is closed.
  • Parents or guardians may request the deletion of their child's information.

10. Contact & Complaints

If you have any questions or complaints about our Privacy Policy, please contact us directly:

Once a complaint is submitted, we will investigate and get back to you. If you remain unsatisfied, you have the right to lodge a complaint with the relevant data protection authority.

Last updated: January 2026.

General FAQ

Frequently Asked Questions About Our Privacy Policy

This is a pretty common issue and usually easy to fix. First, check your internet connection — a weak or unstable network can sometimes prevent the app from loading. If there's an update available, install it right away, as newer versions include important security and performance improvements. If the problem persists after updating, force-close the app, clear the cache (Settings → Apps → Game Haji → Clear Cache), and reopen it. If none of that works, then [email protected]Email us with your device model and operating system details — our team will assist you promptly. You have nothing to worry about: your account and balance remain safe on our servers throughout the process.

Each individual is allowed one account on Game Haji — this is per our policy. However, Multiple accounts under the same person Strictly prohibited. If two separate members of the same household register with different IDs, different mobile numbers, and different payment accounts, running two accounts from the same device is generally not an issue. However, if the system detects suspicious patterns — such as simultaneous logins from the same IP or the use of the same mobile number — both accounts may be flagged for verification. In that case, simply contact support and the matter will be resolved quickly. That said, attempting to claim bonuses on one person's account under another person's name puts both accounts at risk of being permanently closed.

Play Safe

Your data is safe — play with peace of mind on Game Haji

We respect your privacy and make no compromises on data protection. That commitment is why millions of Bangladeshi players enjoy Game Haji every day.

  • Data secured with TLS 1.3 encryption
  • Your data is never sold to third parties
  • Secure payments via bKash / Upay / Nagad
  • 24/7 support available in Bangla
Register Log In
TLS 1.3
Maximum Encryption
0% Sold
Not shared with third parties
GDPR
Compatible
24/7
Data Protection Support
বাংলা