Game Haji FAQ — Find Answers to All Your Questions Here

Yes, Game Haji's referral program rewards both you and your friend. It's a win-win for both sides.

How to Refer:

1. Log in and go to the "Refer & Earn" section in your profile.
2. Copy your unique referral code or link.
3. Share that code or link with your friend — they'll use it when signing up.
4. Once your friend completes registration and makes their first deposit, both of you receive a bonus.

You (the referrer) receive a bonus credited to your account after your friend's first deposit. Your friend (the referee) gets their Welcome Bonus plus an additional referral reward. The more friends you refer, the more you earn — with no cap. Referral Terms & Conditions Rules Page Find out more.

It's easier than you think — takes just 3–4 minutes. Enabling Two-Factor Authentication (2FA) adds an extra layer of security to your account. Even if someone knows your password, they won't be able to log in without the OTP.

Steps to Enable:

1. On Game Haji Login .
2. Click the profile icon and open "Security Settings".
3. Find the "Two-Step Verification" option and turn it on.
4. Verify your mobile number — an OTP will be sent to you.
5. Confirm with your OTP — 2FA will be activated instantly.

From that point on, a one-time OTP will be sent to your mobile at every login — access will be denied without it. You can also opt to use an app-based authenticator such as Google Authenticator.

Yes, through Game Haji's responsible gaming tools, you can temporarily suspend or permanently close your account at any time. There are two options:

Cooling-Off Period (Temporary Break): From 1 day up to 30 days. During this period, you cannot log in or place bets. Your account is automatically reactivated once the period ends.

Self-Exclusion (Long-Term): For 6 months or 1 year. During this period, logging in will not be possible under any circumstances.

How to Do It:

1. Login and go to your profile.
2. Open the "Responsible Gaming" section.
3. Choose your preferred option — cooling-off or self-exclusion.
4. Select the duration and confirm — it takes effect immediately.

To permanently delete your account, email our support team. For more details, Responsible Gaming Visit the page.

Game Haji regularly hosts tournaments and leaderboard competitions across slots, Live Casino, and Sports — all free to enter, as long as you meet the eligibility criteria.

General Rules:

• Each tournament has its own eligibility requirements (e.g., specific games to play, minimum bet amount).
• Leaderboard rankings are determined by points earned.
• Prizes are distributed according to final rankings once the tournament period ends.
• Top-ranked players receive cash prizes, free spins, or bonuses.
• Prizes are typically credited to your account within 24–48 hours after the competition ends.

Log in and check the "Promotions" section to see ongoing tournaments. Each event's terms and conditions are listed there.

It's a question many people have — Game Haji follows a transparent policy on this. Different rules apply depending on the situation:

If the Match Is Fully Cancelled: Your full stake will be refunded. It typically returns to your wallet within 24 hours.

Abandoned Match: If the required minimum time has elapsed (e.g., at least 5 overs in cricket), the bet may be settled based on the score at that point. If not, a refund is generally issued.

Postponed Match: If the match does not take place within 36–48 hours, the bet is cancelled and a refund applies.

Cancelled Events in Accumulator Bets: The cancelled event is excluded and the remaining events are settled as usual.

Refunds are processed automatically — no separate request needed. If yours hasn't arrived after 24 hours, contact support.

Game Haji's Sports Betting section features live scores and live streaming — so you can watch the action while placing your bets.

How to View Live Scores:

1. Log in and go to the "Sports" section.
2. Click the "Live" tab to see a list of all ongoing matches.
3. Clicking on your chosen match will show you a real-time scorecard, match statistics, and live odds.

Live Streaming: Live video streaming is available for select matches. A minimum account balance or recent bet may be required to access the stream. When streaming is available, a "▶ Live" icon will appear next to the match.

With in-play betting, you can change or place new bets while a match is in progress — giving you the chance to decide based on the live score.